Frequently Asked Questions

Quick answers to common questions about partnering with SurfGate.

What is the minimum deposit?
We discuss terms individually based on your volume and experience. Contact us to get started.
How do I register?
Registration takes about 5 minutes via our partner portal. You need an email address and a connected wallet. No passport or company registration required.
What are the commission rates?
Standard rates are 3% on pay-in and 1% on pay-out. High-volume traders can negotiate up to 4.3% combined rate.
Do I need a registered company?
No. Individual traders are welcome. Personal UPI accounts work perfectly.
Can I use personal bank accounts?
Yes, UPI works with personal accounts. You just need a smartphone with any UPI app (Google Pay, PhonePe, Paytm).
Is this legal?
UPI is regulated by the Reserve Bank of India (RBI) and NPCI. Our platform operates with licensed entities and full compliance. We work only with clean, verifiable traffic.
How fast are payments?
UPI transactions settle in under 2 seconds, 24 hours a day, 7 days a week. Including weekends and holidays.
What if a transaction gets stuck?
Our support team handles issues within minutes. We have a dedicated chat system — just ping the support team in your shift channel.
Can I withdraw my deposit anytime?
Yes. Deposits are fully refundable after 30 days of inactivity. No questions asked.
Do you work only with Indian residents?
We are open to partners worldwide. However, UPI processing requires Indian bank accounts. If you can arrange them, nationality does not matter.

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